/ANWB/

Exploring possible futures for roadside assistance

To help the Dutch Automobile Association sharpen their innovation strategy for their core service we explored different future scenarios; envisioning what roadside assistance might look like in 5 to 10 years.

protected by NDA

/ANWB/

Exploring possible futures for roadside assistance

To help the Dutch Automobile Association sharpen their innovation strategy for their core service we explored different future scenarios; envisioning what roadside assistance might look like in 5 to 10 years.

protected by DNA

/ANWB/

Exploring possible futures for roadside assistance

To help the Dutch Automobile Association sharpen their innovation strategy for their core service we explored different future scenarios; envisioning what roadside assistance might look like in 5 to 10 years.

protected by DNA

What we did

Research emerging technologies and market trends

Scan the horizon to understand which technologies might unlock valuable new business opportunities, and which shifts in the market are likely to be most meaningful

Speculative design and propositions development

Turn promising opportunities into well defined visions for products and services, supported with visual impressions of a future-customer’s perspective

Innovation strategy

Define the strategic priorities and focus areas for digital innovation and the broader evolution of roadside assistance services

Innovation roadmap

Together with internal stakeholders we outline the optimal path forward; where to start and how to mitigate risk along the way

What we did

Research emerging technologies and market trends

Scan the horizon to understand which technologies might unlock valuable new business opportunities, and which shifts in the market are likely to be most meaningful

Speculative design and propositions development

Turn promising opportunities into well defined visions for products and services, supported with visual impressions of a future-customer’s perspective

Innovation strategy

Define the strategic priorities and focus areas for digital innovation and the broader evolution of roadside assistance services

Innovation roadmap

Together with internal stakeholders we outline the optimal path forward; where to start and how to mitigate risk along the way

Impact

Shared vision

Different perspectives from across the organisation were brought together in one cohesive vision for the future, with buy-in from leadership and stakeholders in key business units

Clarity on strategy

The organisation has a good overview and understanding of the focus areas for innovation and the rationales behind initiatives and programmes

Potential new revenue streams

The creative explorations revealed a number of concepts for commercially viable new services that would operate outside the traditional business model

20+ candidates for innovation initiatives

From a wealth of researched opportunities, over 20 distinct concepts were developed and are now ready to be launched as innovation projects as part of the innovation roadmap

Impact

Shared vision

Different perspectives from across the organisation were brought together in one cohesive vision for the future, with buy-in from leadership and stakeholders in key business units

Clarity on strategy

The organisation has a good overview and understanding of the focus areas for innovation and the rationales behind initiatives and programmes

Potential new revenue streams

The creative explorations revealed a number of concepts for commercially viable new services that would operate outside the traditional business model

20+ candidates for innovation initiatives

From a wealth of researched opportunities, over 20 distinct concepts were developed and are now ready to be launched as innovation projects as part of the innovation roadmap

CONTACT

info@stateoftomorrow.agency

+31 20 550 6300

Barentzplein 7 II
1013NJ Amsterdam
The Netherlands

© 2025 STATE OF TOMORROW

CONTACT

info@stateoftomorrow.agency

+31 20 550 6300

Barentzplein 7 II
1013NJ Amsterdam
The Netherlands

MENTIONED IN

© 2025 STATE OF TOMORROW

CONTACT

info@stateoftomorrow.agency

+31 20 550 6300

Barentzplein 7 II
1013NJ Amsterdam
The Netherlands

MENTIONED IN

© 2025 STATE OF TOMORROW